Was just reading the book “Winning” by Jack Welch and I came across an interesting topic related to Quality management(Six Sigma). The thing that I found most interesting was the way he addressed the topic of variations in service delivery. It is something that I myself learnt after some time ago. Clients are always looking [...]
Filed under: Project Plannning and Monitoring, organizing | Tagged: customer service, quality management, six sigma | 2 Comments »
Its great to hire an employee who is talented, professional, intelligent and willing to go the extra mile to get the job done. However, retaining such an employee in a world where talented people can be literally snatched from your firm by the bigger fish or by competitors is a true challenge.
Here are some tips [...]
Filed under: People Management | Tagged: hiring, organizing, People Management | Leave a Comment »
Just came across this article which makes for some nice reading on the topic of functional website design. It provides 8 key tips when setting up a new website for your business and is a must read for web designers and small business owners starting out on establishing their online presence.
Filed under: Website Design | Tagged: business website, Website Design | 1 Comment »
Like it or not if you have not prepared for competition on a global scale then you are not far away from a rude shock that can affect the viability of your business/job at any time. Its no longer your co-worker or the shop next door thats competing with you. The rules of the game [...]
Filed under: Networking and Branding, Outsourcing | Tagged: branding, compeition, globalization, Outsourcing | 1 Comment »
Firms that provide outsourcing services to small businesses can gain a lot by developing great professional relationships with small business owners (or contact person). The reason for the service provider is simply to help build and maintain trust and credibility. Some tips on developing great outsourcing relationships are:
1. Be Honest
Everyone naturally starts off on a [...]
Filed under: Outsourcing | Tagged: business relationship, Outsourcing, service provider, tips | 3 Comments »
Outsourcing can be good or bad. It all depends if you gained new work because of it or if you lost your job because of it. However, my opinion on the topic is that its really something cool for the entrepreneur. The reason is simply that it allows you to tap onto a diversified set [...]
Filed under: Outsourcing, organizing | Tagged: organizing, Outsourcing, small business, time management | 1 Comment »
